Talk to us


At Chapter, we are a community and we will continue to work together as a team and help and support one another through this difficult time.

We understand that there is a great deal of uncertainty and concern at this time and that residents may be feeling increasingly anxious as the situation develops. Our residents’ wellbeing is absolutely paramount to us and we have set up a dedicated email address for COVID-19 specific enquiries although we also encourage residents to reach out to their site teams.



  • Let your Reception Team know so we can support you
  • Our team members wear gloves to handle all packages to prevent contamination
  • We ask that our residents order essential items only at this time to enable us to support those who need our help


Visit our well-being section on the resident experience platform on your homepage which features useful links on further support and managing your mental health during this challenging time.


Grocery delivery in as little as 10 minutes. Thousands of items delivered straight to your door.

Simply click HERE to order.  


Grocery shop support 

Supermarkets are offering online delivery services so you can order your essentials from the comfort of your room and have them delivered directly. Here are a couple of our recommendations:


Morrisons food boxes

Morrisons have created a variety of food boxes that contain your essentials and more. You can check out the options through this link:

Morrisons – Next Day delivery for students 

If you’re currently self-isolating, Morrisons are offering a next day grocery delivery service with no minimum spend. Students will receive a reduced delivery charge of £2 and for more information, you can email 


Co-op Delivery

Co-op are offering delivery slots in 2 hours or less from when you place your order. You can access a wide variety of grocery online which means you don’t have to leave your room and is a perfect option for anyone self-isolating. Check out the link below to find out more information including availability: 


Co-op have teamed up with Deliveroo who can bring your shopping to you in as little as 30 minutes. Find out how easy it is to arrange everything online or get shopping straight away.

New customers can get 14 days free delivery when downloading the app and spend £15 before 6th November 2020 


We remain open for bookings and should you have any queries about your current booking or booking for 20/21, please do contact us.

Should you have any non-COVID-19-related questions in the meantime, please get in touch by emailing us at stating your name, building, room number and contact details. We will endeavour to respond to you within 72 hours, but please be aware that we are receiving a high volume of enquiries at the moment.