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WHAT CAN I STORE?

Our by the box storage offers a wide range of opportunities to store almost anything. This page answers your questions on what you can (and cannot) store with us.

DO YOU STORE SUITCASES AND LUGGAGES?

Yes we do! As long as your luggage is packed into a cardboard box, and is no heavier than 25kg, we can store it. You can order suitcase boxes on our website. They have been specially designed to fit most suitcases and to keep them safe and secure while in storage.

HOW DO I PACK MY SUITCASES?
You can pack your suitcase however you choose. As long as it’s inside a double-walled cardboard box and weighs no more than 25kg, we can store it for you!

WHAT TYPES OF SUITCASE STORAGE BOXES DO YOU SUPPLY?
We have 2 different sizes of suitcase storage boxes available:

  • Our medium suitcase box is 45x25x58cm and is perfect for cabin cases and hand luggage.
  • Our large suitcase boxes are 52x40x75cm, which fits most large suitcases.

As always, our boxes are heavy duty double-walled cardboard, perfect for keeping your luggage safe in transit!

CAN I STORE THINGS OTHER THAN CARDBOARD BOXES?

Yes of course! We can store a range of other items from armchairs to wardrobes. Here is a list of other items we can store:
  • Armchair
  • Barstool
  • Bed (double inc. mattress)
  • Bed (single inc. mattress)
  • Bedside table
  • Bikes/Bicycles
  • Bookcase
  • Chair
  • Chest of drawers
  • Desk/Table
  • Dining table
  • Footstool
  • Golf clubs
  • Guitar
  • Keyboard
  • Skis
  • Sofa (2 or 3 seater)
  • TV
  • Wardrobe

To store one of the items above please contact us for a quotation.

When packaging the above items, please note the following:

  • Bikes must be packaged into a bike box which can be purchased from the Materials section;
  • Guitars must be packaged in hard cases;
  • TVs and Keyboards must be packaged in their original boxes;
  • Golf clubs must be placed in a golf bag and skis must be placed into a ski bag (no loose clubs or skis will be accepted);
  • all drawers must be emptied before storage;
  • and it is strongly recommended furniture wrapped securely in bubble wrap to protect it during transportation.

As some of these items may exceed our standard weight limit of 25kg, we will be in touch to ask if you are able to assist the driver with the items or if you would require another person to assist. If you have special requirements beyond this, give us a call – we will try to accommodate.

We must be informed of this before 10am the day before your collection. Not notifying us may result in us not being able to collect your items.

Please note that we do not offer item coverage for furniture and electronic devices, so make sure you protect and pack them safely and securely.

It would be great to be able to store everything, but there are a few things we can’t store. To find out more please check our section on things that can’t be stored with us.

IS THERE ANYTHING I CAN’T STORE?

We will store just about anything. For safety and item coverage reasons we can’t accept the following;

  1. Items in plastic bags, plastic boxes, bin bags, canvas bags and laundry bags;
  2. Food, perishable goods including sauces. E.g. Soy Sauce and Ketchup
  3. Antiques;
  4. Mirrors;
  5. Birds, fish, animals or any other living creature;
  6. Explosives, weapons or ammunition;
  7. Any item which emits fumes, smell or odour;
  8. Any illegal substances or goods illegally obtained;
  9. Combustible or flammable materials, liquids or compressed gases, including but not limited to: paint, diesel, petrol, oil, gas, alcohol, artificial fertiliser or cleaning solvents;
  10. Chemicals, radioactive materials, biological agents;
  11. Toxic waste, asbestos or other materials of a dangerous nature;
  12. Any other toxic, flammable or hazardous substance or preparations, classified as such under applicable law;
  13. White goods such as refrigerators, freezers, dishwashers, ovens and other similar items.
  14. Musical instruments in soft cases;
  15. Suitcases not in suitcase boxes;
  16. Knives and sharp objects not suitably sleeved and wrapped.

The items on this list are forbidden. This is to ensure yours and other customers items are kept safely and securely while they are with us. If we find you are storing any of the items on this list they will be removed and disposed of, and the rest of your boxes may be searched for further forbidden items. A fee of £60 will be charged for each box containing prohibited items, as well as disposal fees in some cases.

Please note that although we do accept some fragile items, including crockery, glass, mugs etc…, but we cannot insure them. If you are storing fragile items, please make sure they are thoroughly bubble wrapped (multiple layers) and carefully packed to ensure they are safe during transport. 

We do accept electrical items, but please note that we cannot insure them.

A £60 handling charge applies for any suitcases, holdalls, luggage, and sports bags we receive that are not inside a suitcase box, and where we haven’t previously been notified and agreed to this in writing by 10am the working day before your collection.

We reserve the right to open your boxes if we suspect that the contents are in breach of our Terms of Service.

DO YOU STORE CLOTHING AND SHOES?

Yes, we can store your clothing and shoes for you with no problem. You don’t necessarily need to vacuum pack your clothes as we can provide you with clothes storage boxes of varying sizes, suitable for all types of clothing.

HOW SHOULD I PACK MY CLOTHING?
It’s really up to you! You can store your clothes like you do your other items; in a heavy-duty double-walled cardboard box. Just make sure your box is no heavier than 25kg!

DO CLOTHES NEED TO BE VACUUM PACKED BEFORE STORING?
Not at all! As long as your clothes are packed into a good quality double-walled cardboard box we can collect and store them.

CAN I STORE LOOSE SHOES IN YOUR PACKING BOXES?
You sure can! Just make sure they’re packed securely into your box. If you give your box a gentle shake and you can feel some movement, pad it out a little to ensure they are packed tightly.

ARE THERE ANY TYPES OF CLOTHING I CAN’T STORE?
Not at all. You can store any clothing you wish with us!

Lots of our customers use us for clothing storage. Why not make space in your closet by having us look after your summer or winter wardrobe? Or perhaps store those holiday clothes you only dig out once a year? Live a bigger life by clearing your closet and letting us take care of the clothes and shoes you don’t always use!
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