Self Isolation Support

Our teams are here to support you during your isolation period

How We Can Help

Parcel deliveries

We will deliver your parcels from our parcel area and leave them outside your door.

Food deliveries

If you are ordering food from a supermarket or takeaway, we will provide access to the delivery driver to leave the items outside your door.

Waste removal

Our team will collect your waste from outside your door. Waste removal will happen every Monday and Thursday between 10am and 11am. Please make sure you don't leave your waste outside your room outside of these hours.  

Laundry credit

Our team will collect and deliver your laundry outside your door (1x load - maximum £20 credit).

Online resident experience platform

Make the most of our online resident experience platform HERE to keep yourself entertained during your isolation period.

·      Online events
·      Health, wellbeing & fitness sessions
·      Learning & personal development
·      Virtual tours from around the world
·      Creative workshops
·      Language tools

Please note, only mattress protectors are provided in Chapter rooms, so please ensure you have arranged bedding before your arrival. You can order a bedding pack to be delivered to your room HERE

Request Support

Self Isolation Support

During the period of self-isolation, our Community Team will be on hand at all times to support you. We can support with delivering any parcels directly outside your door, or if you have groceries delivered, we will accompany the delivery driver, allowing them to deliver them directly outside your door. We will do our best to help you through this challenging time.

Self Isolation Support

Self Isolation Support

If you need to self-isolate upon your arrival at Chapter, please follow the below guide to ensure the safety and wellbeing of you and your fellow Chapter residents.