Chapter Portobello Staff


To ensure everything is prepared ahead of your move-in, all residents are required to complete a check-in form prior to arriving at your Chapter residence.CHECK-IN STEPSStep 1 – Select Your Check-In Date And TimeBook your slot by selecting the date and time of your check in to ensure we are ready for your arrival.Step 2 – Confirm Your Arrival ArrangementsConfirm where you will be traveling from and whether self-isolation is required, in line with UK Government Guidance.Step 3 – Complete Your Check-In DocumentsConfirm that your documentation has been submitted via the Resident Portal (Found Here) including the following:- AST signatures are complete via DocuSign- University Acceptance Letter- Proof of Identity (and if applicable a valid in-date Visa)- Your 1st installment payment Step 4 – Complete Your Fitness Induction FormComplete your Health Questionnaire ahead of your arrivalStep 5 – Review Your Building PoliciesTo keep you up to date with our properties polices, we must ensure you have read through our Community PoliciesStep 6 – Create Your Account ProfileIn order to complete your pre-check in application, you will need to create a user account profileStep 7 – Check-in Complete Please click START COMPLETING to begin your check-in.

Self Isolation Support

During the period of self-isolation, our Community Team will be on hand at all times to support you. We can support with delivering any parcels directly outside your door, or if you have groceries delivered, we will accompany the delivery driver, allowing them to deliver them directly outside your door. We will do our best to help you through this challenging time.

Inventory Form

Please complete your Chapter Room Inventory Form within 48 hours of moving in.

Chocolate Advent Calendar

Pop by reception to collect your advent calendar to get the festivities started.Time: All DayLocation: Reception

Hanukkah Candle Making

Create your very own candle to celebrate the Jewish festival of lights.Time: 5pm Location: Common Areas

Welcome Sip 'N' Paint

Express yourself with some canvas painting & complimentary glass of wine or beer.Time: 6pm Location: Common Areas