ITEM COVERAGE

Every box is covered for up to £100 both in transit and also in our storage facility provided it is properly and securely packaged into double walled cardboard boxes and within our weight and size limits. 

We currently do not offer coverage on fragile items – glassware, crockery, TVs, printers, etc. If you are storing fragile items, please make sure they are thoroughly bubble wrapped (multiple layers) and carefully packed to ensure they are safe during transport.

For safety and security, there are some things that you can’t store. Please be careful not to pack any of these, as boxes containing forbidden items are not protected by our coverage.

If you would like to upgrade your cover, you can also order additional coverage when placing your storage order.

If you would like to purchase higher coverage for your items you will need to apply the same level of coverage to all of your items on that order, rather than each box or other item individually.

Yes, you can cancel your item coverage within 14 days of placing the order, or at any time before your specified collection date for a full refund.